Burgess

FAQ

  • HOW LONG WILL IT TAKE TO SHIP MY ORDER?

UPON RECIEVING YOUR ORDER, ALLOW FOR 24-48 HOURS FOR YOUR ORDER TO BE PROCESSED. SHIPPING INFORMATION WILL BE EMAILED TO YOU, WITH YOUR ORDER INVOICE AND TRACKING NUMBER, WITHIN 7-10 DAYS.

  • HOW LONG WILL SHIPPING TAKE? 

AFTER YOUR INVOICE AND TRACKING NUMBER ARE EMAILED TO YOU, SHIPPING USUALLY TAKES UP TO 5-7 DAYS IN TRANSIT DEPENDING WHERE YOUR ORDER IS SCHEDULED TO SHIP TO.

  • CAN I CHANGE MY ORDER AFTER I HAVE CHECKED OUT? 

 NO CHANGES WILL BE PERMITTED ONCE ORDER IS PLACED. 

  • CAN I RETURN OR EXHANGE MY ORDER? 

AFTER YOUR ORDER IS PLACED, THERE ARE NO CHANGES OR EXCHANGES PERMITTED. YOU MAY PLACE A NEW ORDER OR RETURN FOR A REFUND ONCE YOU RECIEVE YOUR ORDER.

  • IS THERE ANY WAY TO CONTACT CUSTOMER SERVICE?
YES!  EMAIL US AT [email protected]. WE DO NOT ACCEPT DM'S VIA SOCIAL MEDIA REGARDING ORDERS.